Frequently Asked Questions
Everything you need to know about bringing Glosters quality into your home.
What is the typical shipping timeframe for home decor items?
Standard orders are processed within 2-3 business days. Depending on your location, delivery usually takes 5-7 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, we ship our home collections worldwide. International shipping rates and delivery times vary by country and are calculated at checkout.
What is your return policy for furniture and accessories?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged.
How can I track the status of my order?
Once your order is shipped, you will receive an email confirmation with a tracking link. You can also log in to your Glosters account to view real-time updates on your shipment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for larger purchases.
Are your products sustainably sourced?
At Glosters, we prioritize sustainability. We work closely with artisans and manufacturers who use eco-friendly materials and ethical production methods to ensure your home is as green as it is beautiful.